About Hesham Faragallah
UX UI Designer with over 11 years of experience designing and creating magical solutions that match users' needs with impactful results.
Experience Timeline
Over 11 years of designing impactful digital experiences across government, enterprise, and freelance projects.
May 2022 - Present
May 2022 - Present
Chief UX Designer
Roads and Transport Authority (RTA)
Led the UX transformation of RTA's full digital ecosystem for 6M+ users. Improved task completion and usability across transport services. Established a citizen-centric design approach with strong UX research, accessibility, and testing practices. Collaborated with engineering, AI, and data teams to deliver evidence-based UX improvements aligned with RTA's digital-first vision.
rta.aeOct 2021 - Apr 2022
Oct 2021 - Apr 2022
UX Designer Lead
Blackstone
Led the full design process (research → wireframes → prototypes → high-fidelity UI). Managed cohesive multi-platform design and scalable design system standards. Collaborated with product & engineering to align goals and run usability testing. Mentored designers and improved team quality & consistency.
blackstoneelt.comJan 2020 - Sep 2021
Jan 2020 - Sep 2021
UX Designer Lead
Intertec Systems
Directed end-to-end UI/UX design for web and mobile. Delivered design sprints, research, and high-fidelity prototypes. Built and maintained a scalable design system across teams. Improved user journeys, engagement, and task completion rates.
intertecsystems.comJan 2016 - Dec 2019
Jan 2016 - Dec 2019
UX Designer
Freelancer
Delivered UX research, user flows, wireframes, prototypes, UI design, and consultations across various client projects.
Mar 2014 - Sep 2015
Mar 2014 - Sep 2015
UX Designer
E-Sar
Contributed to UX and UI design for digital platforms in the government and private sector.
e-saris.comOct 2010 - Jan 2014
Oct 2010 - Jan 2014
Draftsman
Global Geobets
Worked as a draftsman creating layouts, diagrams, and technical illustrations.
My Story
I have over 11 years of work experience designing and creating magical solutions for clients that wanted impactful results matching with users' needs. My journey has taken me from drafting and 3D design to becoming a Chief UX Designer at the Roads and Transport Authority in UAE.
I use my skills in the best possible way to develop complex things into easy and creative solutions for end-users by embracing new technology while keeping up with finalized designed and architected strategies for Mobile and Website Design.
Throughout my career, I've worked with government entities, municipalities, and private companies across UAE, Saudi Arabia, Egypt, and Oman, delivering user-centered design solutions that improve people's daily lives through better digital experiences.
